Closing soon

CHA ITS SP 91841_ Call Center Modernization & Migration Consultant (2026) RFP

Description: Procurement of a consultant for the modernization of CHA's legacy call center into a fully integrated, cloud-enabled Webex Contact Center, including migration to Cisco Unified Communications Manager Cloud (UCM Cloud).

Buyer: Chicago Housing Authority
SpecialDistrict · IL, US
Released: Oct 7, 2026
Closes: Oct 21, 2026(8 days left)

Files

Original attachments and procurement documents tied to this bid.

1 file available

Key Contacts

Decision makers connected to this RFP from Chicago Housing Authority.

Angela HurlockChair

*******@************

+1 (***) ***-****

Jawanza MaloneChairman of the Board of Commissioners

*******@************

+1 (***) ***-****

Mary C. HowardChief Administrative and Resident Services Officer

*******@************

+1 (***) ***-****

Anna ChenChief Information Officer

*******@************

+1 (***) ***-****

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