Find Unified Communications Platforms RFPs and Bid Opportunities

- Duvall staff proposed moving off current phone and internet services to a fully Microsoft Teams environment, with a $52,000-$55,000 budget from the strategic fund. - The project would eliminate desk phones and add a redundant internet line, with savings estimated at $76,000 per month and $460,000 over five years, paying back in seven months. - Council members raised concerns about emergency redundancy, training, and public records retention, with staff confirming the current phone system is not highly redundant and goes down often. - Staff recommended budgeting the project in the strategic fund, which currently has a surplus of $553,000…

- Cohasset's IT department is replacing its 2016 on-premise PBX, which lost vendor support and suffered two recent failures at police and fire. - The Advisory Committee unanimously voted to recommend the capital article funding the new UCaaS system at $232,000 plus $76,000 annually for four years. - The town is pursuing expedited purchase through special town meeting due to the system's unreliability, with a clear timeline for replacement. - Ring Central through AOT Technologies and Elevate through Harbor Networks are the finalists, with demos and task force reviews now underway.